eCOM

Warehouse management systems are important for online shops and do not differ too much from conventional warehouses. Of course, a warehouse management system in the eCommerce business works around the clock coping with high volumes of information and high speeds. And naturally, customers expect real goods. Order picking, packaging and shipment are as much part of an eShop as handling returns. In particular, the returns management is important for an eShop as the customers do not actually see the goods they order, nor can they try them on. If they encounter difficulties when they attempt to make an exchange, they will think twice about placing another order via the eShop.

When it comes to eBusiness solutions, we offer comprehensive service. However, we cannot do everything. This is why we bring strong partners on board to support us. This allows us to provide a comprehensive offer which by far exceeds the boundaries of an advertising agency: eCom, logistics, and customer care.


Our partners include:

Fiege (Logistics Europe and Asia)
Hermes Versand Service
buw (Customer Service)
bigmouthmedia
e-tracker